Shipping policy
Thank you for visiting and shopping at unitebodymind.eu. Below are the terms and conditions that govern our shipping policy
Free Shipping
We offer free standard shipping under the following conditions:
- 🇸🇮 Slovenia: Free shipping on orders over €50
- 🇪🇺 European Union: Free shipping on orders over €80
The free shipping discount is automatically applied at checkout when your order qualifies.
Please note: Personalized products are made to order and may require additional processing time.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
For personalized products (such as custom-engraved gymnastic rings), please allow an additional 1–2 business days for production.
You will receive a shipping confirmation email once your order has been dispatched.
Shipping Rates
| Zone | Countries | Shipping Rate |
|---|---|---|
| Slovenia | Slovenia | €4.99 (FREE over €50) |
| EU Zone 1 | Austria, Czech Republic, Slovakia | €9.99 (FREE over €80) |
| EU Zone 2 | Germany, Poland, Hungary, Croatia, Belgium, Italy, Luxembourg, Denmark, Ireland, Sweden, Bulgaria, Romania, Estonia, Latvia, Lithuania | €14.99 (FREE over €80) |
Delivery Times
Slovenia: 1–3 business days
European Union: 3–7 business days
Please note that delivery times are estimates and may occasionally be affected by holidays, weather conditions, or courier-related delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates typically become available within 24–48 hours after dispatch.
Damaged or Lost Shipments
If your package arrives damaged, please contact the shipping carrier directly to initiate a claim.
Please keep all original packaging and damaged items, as they may be required during the claims process.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Customs, Duties & Taxes
As we currently ship only within the European Union, customers will not incur additional customs duties or import taxes.
Contact
For any shipping-related questions, please contact us at:
info@unitebodymind.eu
Thank you for choosing our products!